When a system user has a question, the IT help desk technicians are one of the first to respond. Help desks have evolved in the recent years allowing remote technicians to provide services equal to those provided by an on-site technician. Help desks assist users with system difficulties and are usually managed through a ticketing system. Here are four critical functions that every IT help desk should offer.
Business challenges are constantly changing due to the rapid expansion of technology. From small to large organizations across all industries, the responsibility of IT infrastructure management is becoming more important. This entails the management of elements of information technology which allow effective and efficient utilization. Elements such as computers, servers, software and more are all components of infrastructure management which aligns with an organization's strategy and operations.
The Cloud era is upon is and it's not just a fad, but a completely new way of delivering and consuming data. The cloud makes it possible for IT service providers to deliver services more efficiently. It is important for businesses to understand the basics of the cloud since this technology is currently in use and will continue to gain popularity. You have more than likely been using cloud services in some way or another without even realizing it. Take a look at these 4 examples of what the cloud is not.
Much like conference room automation, home automation centralizes control over different aspects of the atmosphere, including lighting, shading, and temperature. Being able to control different aspects of your house from one place, not only simplifies the process of checking that the front door is locked and the lights are off; it also makes your home energy consumption more efficient and reduces costs from electrical bills.
Businesses of all sizes are always looking for ways to increase profits and reduce costs. Efficiency in the office can help companies run more smoothly while optimizing resources. Since business operations rely so heavily on technology, it's easy to get buried in both new and recurring technology expenses. We have identified three simple ways to reduce IT costs for your business.
Starting off the year ahead of the competition can help your business excel through 2018. It is important to get a fresh start and use your experiences from last year to improve your technology, processes, and strategy. We have created a list of tips that will help put your business in a better place.
Looking for IT consulting in Los Angeles can result in a hit or miss partner. There are many factors to consider when looking to hire an IT consulting firm. It is important to ensure that the tech solutions provided to you are reliable and the company you are working with takes a proactive approach towards your business technology.
Imagine if all your employees were driving cars on the job. Would you let them drive without a license? Would you let them drive without proper training? My guess is that’s a no… so why take a different approach with your business technologies? Each and every one of your employees should be properly trained to identify potential threats. Especially today, the risk of a cyber-attack is very high and can happen to any individual or company.
Virtualization creates a virtual version of technology that has a physical presence, such as a desktop or server. Rather than having a dedicated server for each business function, you can create virtual servers that all live within a single place. The purpose of virtual technology is to optimize usage and storage while improving access to your systems.